Win Place or Show Sports Bar & Grill

“Before HungerRush we were using Micros. The biggest difference between the systems that I noticed after we switched was that we now had the ability to make changes and update menu items ourselves very easily. Micros was not user friendly in that way at all. In fact, it was HungerRush’s ease of use that really sold me on the system. My staff loves the modifiers – now they can tell the kitchen details with the click of the button, whereas before they had to run back to the kitchen to verbally relay that info. This was an amazing change for them!

The number one feature for me is the wireless tablet. The handheld unit is AWESOME. When we’re very busy and 5 tables come in at the same time, I can now walk table to table with the tablet taking orders with ease, without running back and forth to the POS station at the bar. The wireless tablet speeds up the ordering process SO MUCH. I love it!

Another huge difference between Micros and HungerRush is the quality of customer support. One time, during the Micros days, we experienced a horrible lightning storm that knocked out power in the entire building. When we called Micros for assistance getting the POS going again, they refused to help us over the phone. We had to wait for them to show up for an on-site service call, which is completely ridiculous. We recently went through a snow storm that had a similar effect – the whole building lost power suddenly. We called HungerRush and they helped us get back on track within minutes. The difference is clear – HungerRush is the better system by far!”

Lisa Engelman