Will surge pricing hurt the restaurant business? Our national study suggests restaurant owners may want to think twice before implementing this strategy into their business plan. The post Will...
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How many times have you interviewed someone who seemed like the most perfectly qualified restaurant manager, only to later discover they have a major attitude problem or you can’t trust them? Or...
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If you step out of your restaurant for a day, nothing will function. Staff will slack off, guests won’t return, and problems will spiral into catastrophes. At least, this is what many restaurant...
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Restaurant profit margins are, as you know, abysmally small. Though some high-efficiency chains can command more than 15% profit margins annually...
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In this piece, you’ll learn tips of the trade: how to set up your profile, some basics about keywords, how to continue momentum, profile upkeep, and even some more advanced tips!
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This eBook will show you how to reduce wait times for in-store diners, how AI can make ordering easier, and you’ll learn why additional automation will pay off in the long run.
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Every pizza restaurant owner knows how hard it is to hire and maintain good staff right now. While the world steps out of lockdown, you should be focused on providing an excellent dining experience...
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"Due first to necessary staffing cuts, extreme safety protocols, and now the need to rehire against outsized government stimulus, unemployment benefits and wage requirements, managing and staffing..."
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Your customers are your greatest asset, and rewarding their repeat business is essential to achieving aggressive growth. By mining the comprehensive customer data that you own, you can determine...
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In this simple guide, we highlight the twelve most essential research areas that technology evaluators need to include in their evaluation journey. The checklist is broken down into three stages...
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With the proliferation of consumer mobile devices and the demand for an omnichannel ordering experience in the restaurant industry, the primary ordering channel has shifting from in-store to online...
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It's difficult to find an aspect of daily life that hasn't been impacted by the recent pandemic. While the restaurant industry has always needed to stay responsive to changes in customer preference...
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At its in-mall locations, Sbarro had reached a tipping point with its previous POS provider. While the solution's ease of operations was adequate, a lack of integration forced Sbarro to use...
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When Dan opened his first location in 1997, he created his own point of sale system by outsourcing the coding and development to a friend who was supporting the US military station in the Middle East.
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When Mahul Patel first purchased the restaurant Piu Bello in 2016, he was aware of a big issue. Revenue had been declining by 20% year over year. He suspected he could use technology to uncover...
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With growth, however, comes growing pains. While the POS system they originally purchased was capable of handling their needs as a fledgling business, the increased popularity and expansion...
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The restaurant industry has managed to survive the unpredictable and disrupting factors before. Natural disasters such as hurricanes, earthquakes, and tornadoes to economic recessions to outbreaks...
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It's crucial to ensure that your restaurant is ready to adjust and kickstart once the pandemic has passed. Here's how to adjust your business model in order to get your restaurant back on track.
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As diners from the Millennials and Gen Z generations become important contributors to the buying mix, factors used to measure customer experience change and evolve. These groups demonstrate...
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One of the reasons the pizza industry has continued to thrive is its ability to evolve and adapt to an ever-changing consumer landscape. And today's landscap is all about technology - what has also...
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